Last Updated: September 9, 2026
At JeedRx, operated by Jeednya Pharma, we respect your privacy and are committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit or use the JeedRx website, browse our pharmaceutical products, submit an inquiry, request a quotation, place an order, contact us, or otherwise interact with our website and services.
By using the JeedRx website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you interact with JeedRx, we may collect different types of information.
A. Personal Information
We may collect information such as:
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Full name
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Email address
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Phone number
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WhatsApp number
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Billing address
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Shipping or delivery address
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Company or business name
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Country and location
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Information provided through quotation or inquiry forms
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Order-related information
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Any other information you voluntarily provide to us
Our website may provide contact, quotation, account, order, and inquiry forms through which users can submit their personal and business information.
B. Order and Transaction Information
If you purchase or request pharmaceutical products through our website, we may collect information necessary to process and fulfill your order, including:
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Products ordered or requested
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Quantity
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Billing information
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Shipping information
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Order history
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Payment status
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Transaction-related information
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Delivery and tracking information
Where payments are processed through third-party payment providers, payment information may be collected and processed directly by those providers according to their own privacy policies.
C. Business and Professional Information
For business-to-business inquiries, wholesale orders, pharmacy services, or pharmaceutical dropshipping services, we may collect:
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Company name
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Business address
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Business contact details
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Nature of business
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Professional or commercial requirements
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Product requirements
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Wholesale or bulk-order information
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Shipping and delivery requirements
D. Technical and Usage Information
When you visit our website, certain technical information may automatically be collected, including:
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IP address
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Browser type
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Device type
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Operating system
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Pages visited
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Date and time of access
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Referring website
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Website interaction data
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General geographic information
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Technical information required for website security and functionality
This information may be used to improve website performance, security, functionality, and user experience.
2. Information Collected Through Our Forms
JeedRx may provide forms for:
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General inquiries
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Product inquiries
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Get a Quote requests
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Wholesale inquiries
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Bulk-order requests
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Pharmacy or business inquiries
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Dropshipping inquiries
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Contact requests
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Customer support
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Order-related communication
Information submitted through these forms may be used to respond to your request, provide product information, prepare quotations, process orders, arrange delivery, or provide customer support.
You should provide information that is accurate and necessary for the purpose for which it is requested.
3. How We Use Your Information
We may use your information to:
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Respond to your inquiries.
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Provide information about our products and services.
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Process quotation requests.
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Process and manage orders.
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Arrange shipping and delivery.
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Provide order and tracking updates.
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Communicate with customers and business partners.
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Provide customer support.
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Process payments through applicable payment providers.
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Manage customer accounts where applicable.
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Provide pharmaceutical wholesale and dropshipping services.
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Maintain business and transaction records.
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Improve our website, products, and services.
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Monitor website performance and usage.
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Maintain website and transaction security.
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Detect and prevent fraud, misuse, unauthorized access, or other illegal activity.
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Send service-related communications.
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Send promotional communications where permitted.
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Comply with applicable legal, regulatory, and governmental requirements.
4. Pharmaceutical Products and Healthcare Information
JeedRx provides information regarding pharmaceutical products and related services.
Information available on the website is provided for informational and commercial purposes and should not be considered a substitute for professional medical advice, diagnosis, or treatment.
Where a customer voluntarily provides health-related or prescription-related information in connection with an inquiry or order, such information will be handled with reasonable care and used only where necessary for the relevant business, order, support, or service purpose.
We recommend that customers do not submit unnecessary medical or highly sensitive information through general website forms or public communication channels.
5. How We Share Your Information
We may share personal information where reasonably necessary for legitimate business, operational, contractual, legal, or service-related purposes.
Information may be shared with:
A. Service Providers
We may use trusted third-party service providers for services such as:
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Website hosting
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Payment processing
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Email delivery
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SMS and WhatsApp communication
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Customer support
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Website analytics
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Website security
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Order processing
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Shipping and logistics
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Delivery and tracking
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Information technology services
These service providers may have access to information only to the extent necessary to perform services on our behalf.
B. Shipping and Logistics Partners
Where necessary to fulfill an order, relevant information such as your name, contact number, and delivery address may be shared with shipping, courier, logistics, or fulfillment providers.
C. Legal and Regulatory Authorities
We may disclose information where required by applicable law, regulation, court order, legal process, governmental request, or regulatory requirement.
D. Business Transactions
If Jeednya Pharma undergoes a merger, acquisition, restructuring, sale of business assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable laws and regulations.
6. Payment Information
If you make a payment through the JeedRx website, payment may be processed through a third-party payment service provider.
Depending on the payment method used, we may not directly store your complete debit card, credit card, banking credentials, or other sensitive payment information.
Payment providers may collect and process payment information according to their own privacy policies, terms, and security practices.
7. Cookies and Tracking Technologies
JeedRx may use cookies, pixels, analytics tools, and similar technologies to improve website functionality and understand how visitors interact with our website.
Cookies and similar technologies may help us:
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Remember user preferences.
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Improve website functionality.
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Analyze website traffic.
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Understand visitor behavior.
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Improve website performance.
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Measure marketing campaigns.
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Maintain website security.
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Provide relevant communications or advertising where applicable.
You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
8. Email, WhatsApp, Phone, and Marketing Communications
JeedRx may communicate with customers and business users through:
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Email
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Phone calls
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WhatsApp
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SMS
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Website forms
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Other communication channels provided by the user
Communications may relate to:
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Product inquiries
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Quotations
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Orders
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Payments
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Shipping and delivery
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Order tracking
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Customer support
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Business inquiries
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Wholesale requirements
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Dropshipping services
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Service updates
Where permitted by applicable law, we may also send promotional communications regarding products, services, offers, or company updates.
You may opt out of promotional communications at any time by contacting us or using an available unsubscribe option.
Service-related communications may continue where reasonably necessary to complete an order, provide a requested service, or communicate important information.
9. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against:
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Unauthorized access
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Loss
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Misuse
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Alteration
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Unauthorized disclosure
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Destruction
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Fraudulent activity
However, no internet transmission, website, server, or electronic storage system can be guaranteed to be completely secure.
While we take reasonable measures to protect your information, we cannot guarantee absolute security.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
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Processing and fulfilling orders
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Providing customer support
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Managing business relationships
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Maintaining transaction records
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Handling quotations and inquiries
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Meeting legal and regulatory requirements
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Resolving disputes
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Enforcing agreements
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Maintaining business and financial records
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Preventing fraud and unauthorized activity
The retention period may vary depending on the type of information, the purpose for which it was collected, and applicable legal or regulatory requirements.
11. Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information, including the right to:
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Request access to personal information we hold about you.
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Request correction of inaccurate or incomplete information.
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Request deletion of personal information where legally permissible.
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Withdraw consent where processing is based on consent.
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Object to certain processing activities.
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Opt out of promotional communications.
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Request information about how your personal information is processed.
Some requests may be subject to legal, regulatory, contractual, or other legitimate limitations.
To exercise applicable privacy rights, please contact us using the contact details provided below.
12. Children’s Privacy
The JeedRx website and its services are not specifically directed toward children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the matter and take appropriate action.
13. Third-Party Websites and Services
Our website may contain links to third-party websites, payment providers, logistics providers, social media platforms, pharmaceutical resources, or other external services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.
We recommend reviewing the privacy policy and terms of any third-party website before providing personal information.
14. Social Media and External Platforms
JeedRx may use social media platforms, messaging services, analytics providers, advertising platforms, and other external services to communicate with customers or promote our products and services.
Your interaction with these platforms may be governed by the privacy policies and terms of the respective third-party providers.
15. International Data Transfers
Some service providers used by JeedRx may process or store information on servers located outside your state or country.
Where personal information is transferred internationally, we will take reasonable steps to ensure that such transfers are handled in accordance with applicable privacy and data-protection requirements.
16. Accuracy of Information
You are responsible for providing accurate and complete information when using the JeedRx website or services.
If your personal, billing, shipping, or business information changes, you should provide updated information where necessary.
Providing inaccurate or incomplete information may affect our ability to process your inquiry, quotation, order, payment, or delivery.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
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Changes in our services
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Changes in technology
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Changes in applicable laws
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Changes in business practices
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Changes in privacy and data-protection requirements
Any updated version will be published on this page with a revised Last Updated date.
We encourage you to review this Privacy Policy periodically.
18. Contact Us
If you have questions about this Privacy Policy, your personal information, or how your information is handled, please contact us.
JeedRx / M/s. Jeednya Pharma
Address:
M/s. Jeednya Pharma
U-3070, Akshar Business Park,
Sector 25, Turbhe,
Navi Mumbai – 400703, India.
Email:
info@jeedrx.com
info@jeednyapharma.com
Phone:
+91-9833649521
+91-8850340186
These contact details are currently displayed on the JeedRx website.
19. Consent
By using the JeedRx website, submitting an inquiry, requesting a quotation, creating an account, placing an order, or using our services, you acknowledge that you have read and understood this Privacy Policy.
Where applicable, we will obtain consent before collecting or processing information for purposes that require consent under applicable law.
Jeednya Pharma is committed to handling personal information responsibly and taking reasonable measures to protect the privacy and security of its customers, visitors, and business partners.